Know who is doing what in your hosted call center
Our hosted PBX and hosted call center tell you things about your phone users that you need to know.
Who spent the most time on the phone?
Who spent the least time on the phone?
Who made the most phone calls?
Who received the most phone calls?
What was a user's average call length?
Knowing the numbers is a necessary tool in maintaining a successful team. Managers must have this
information at all times and spot trends before they become real problems. The only way to maintain
proper control and quality control over your phone team is with real time statistics that can be
readily accessed from the web.
Contact us and talk to a business VoIP specialist about our services.
